William Henderson — Professor at Indiana Maurer School of Law and Chief Strategy Officer at Lawyer Metrics –  knows legal market data and technology.  Bill recently presented at Wolters Kluwer’s ELM User Conference.  His topic:  Bridging the Gap between clients and legal service providers.  Despite his expertise slicing and dicing data, Bill didn’t focus on starting with more data sets.  Instead, he encouraged creative thinking and conversation.  I couldn’t agree more.